The right of withdrawal (as defined in D.Lgs No 206/2005 (and subsequent updates)) comunicando a TripleBasket.it trade mark of the holding 3rd SC, the intention to not hold one or more purchased articles and require their reimbursement or change with other article. The withdrawal shall be communicated within 14 (14) calendar days of receipt of the goods and confirmed within 48 hours.

The right of withdrawal may not be exercised in the following cases:

Purchase carried out for business and/or professional use (purchase with Iva Party).
Articles of apparel or footwear worn and/or washed or labelled or original packaging.
Any product which does not preserve the original characteristics and allocations possessed at the time of purchase (e.g. the package storage or the simple breaking of the pack).
Where the purchased goods is not intact and returned to the original package, complete in all its parts (including packaging and any documentation and ancillary endowment: manuals, cables, etc.). In order to limit damage to the original package, we therefore recommend, where possible, that it be placed in a second box, avoiding the affixing of labels or tapes directly on the original package.
Any product which has also been minimally used or has undergone alteration, tampering, breaking, abrasion or simple opening of a seal.
Where the product is damaged for other reasons than its transport.


Is the size of the boss you bought? Doesn't the color of your shoe match your wardrobe? Did you just find out that the color of your gift is the most hated person who should get it?

These things happen, but we at Triple confirm that for your surrender you have 14 days from the date on the receipt to activate.

 We'll replace your full purchases of tags, receipts and integral packaging, even during the sales! The modes of rendering or defective goods shall allow:

a contextual commodity change (with a different model)

a purchase of equal value in our shops.

PayPal users your return shipping costs are totally refunded!

Your order’s payment was fully proceeded via PayPal? PayPal refunds your return shipping costs. To use this service, you must:

  • Activate the service on : https://www.paypal.com/uk/webapps/mpp/refunded-returns;
  • Ship back the package within 30 days via Mondial Relay, la Poste or any delivery company of your choice.
  • Submit your request for refund for return costs in relation to returned products within 30 calendar days of the return date of returned products in accordance with the terms and conditions of the General Conditions of Use of the Service as well as with the procedures posted by PayPal

Find all the conditions on PayPal’s website.


Check that:

It's not been more than 14 days

The product is new. Which is that it has not been used

The pack and the cart are intact

Now follow the following passages and avoid waste of time:

Just e-mail us or phone and explain the problem.

Send the goods to Triple, Via Manin, 30-21100 Varese (VA) at your expense.

Request for change of goods or the refund of the amount paid.

If you want to return the amount of money, the amount will be returned within 10 dd working days
by the same method as you have done.

If you have a marked payment, you'll have to email us your IBAN to give our accounts a bank transfer.

Where do I hope to be returned?

The Resus will be sent to this address:



21100 VARESE.


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